Hugh Hathcock has always been passionate about shaping the automotive retail industry. Since founding ELEAD1ONE — a CRM software and call center that enables seamless interactions between sales, service, and marketing operations to provide dealers with best-in-class customer acquisition and retention programs — he has continually worked to enhance the industry through innovative, profit-driven technologies.
Hugh has a proven track record of advocacy for auto dealerships and dealer groups, having specialized as a Growth Consultant for over 8,000 dealerships nationwide. Throughout his successful career, he has honed his understanding of what drives gross, tightens margins, and, ultimately, limits auto dealers’ ability to scale profits quickly and indefinitely. His unmatched knowledge of technology throughout the entire auto retail environment has been pivotal in streamlining sales and service processes, improving customer communications, and maximizing business opportunities.
If there is an opportunity to improve gross and raise a dealership’s bottom line, Hugh will identify the solutions and develop revolutionary technology to carry dealers forward. His business acumen, innovative spirit, and respect for cutting-edge technology were all factors that inspired Velocity Engage.